It’s important to me that you’re satisfied with Grumo’s Coaching Program. If you have any questions about the coaching program, please email me at coaching@grumo.com.
The coaching program is a minimum 6 month commitment.
Note: After your 6 month commitment, you’ll be put on a month to month plan (where you can stay with us indefinitely but can cancel anytime)
Once a payment has been processed and session had, it won’t be refunded. If you decide to leave the program after your 6 month commitment, you will have up to 60 days to use any remaining sessions credits.
If you decide within 30 days of signing up that you no longer wish to continue the program, you will be entitled to cancel. However, if you’ve already used your coaching session a refund is not offered (since the service has already been rendered). You must request that refund and program cancellation by emailing us at coaching@grumo.com.
Not refund or cancellations are available after your 30 day period until your 6th session.
Cliff notes…
Note 1: No cancellations or refunds are available after 30-days from date of signing up.
Note 2: If you did not submit a refund request within 30-days after your purchase, you’re obligated to complete your remaining monthly installment payments.
Note 3: You are allowed one reschedule yearly, with a potential refund if you absolutely can’t get that rescheduled for that month.
Note 4: After that one reschedule is used, if you miss another coaching session or have to reschedule for another month, you will not be refunded for the month that was missed.